We are xxxxxxxxxx. We’re a company registered in England and Wales with company number xxxxxxxxxx, whose registered address is at xxxxxxxxxx. In this privacy notice, we will refer to ourselves as ‘we’, ‘us’ or ‘our’. We are the Data Controller of the personal information we collect, hold and use about you, as explained in this notice.
You can get hold of us in any of the following ways:
by emailing us at xxxxxxxxxx; or
by writing to us at: xxxxxxxxxx
We take the privacy, including the security, of personal information we hold about you seriously. This privacy notice is designed to inform you about how we collect personal information about you and how we use that personal information. You should read this privacy notice carefully so that you know and can understand why and how we use the personal information we collect and hold about you.
We do not have a data protection officer, but if you have any questions about this privacy notice or issues arising from it, you should contact xxxxxxxxxx, who is responsible for matters relating to data protection at our organisation, including any matters in this privacy notice. You can contact them using the details set out above.
We may issue you with other privacy notices from time to time, including when we collect personal information from you. This privacy notice is intended to supplement these and does not override them.
We may update this privacy notice from time to time. This version was last updated on xxxxxxxxxx.
General Category | Types of Personal Data in that category | Retention Periods |
---|---|---|
Identity information | This is information relating to your identity such as your name (including any previous names and any titles that you use). | For as long as we have a customer relationship with you |
Contact information | This is information relating to your contact details such as email address, addresses, telephone numbers | For as long as we have a customer relationship with you |
Account information | This is information relating to your account with us (including username and password) | For as long as we have a customer relationship with you |
Payment information | This is information relating to the methods by which you provide payment to us such as [bank account details, credit or debit card details] and details of any payments (including amounts and dates) that are made between us | Until such time is required to complete a transaction |
Transaction information | This is information relating to transactions between us such as details of the goods, services and/or digital content provided to you and any returns details | As long as accounting laws require (End of financial year + 6 years) |
Survey information | This is information that we have collected from you or that you have provided to us in respect of surveys and feedback | As long as we require it to conduct our business. |
Marketing information | This is information relating to your marketing and communications preferences | For as long as we have a customer relationship with you |
Website, Device and Technical Information | This is information about your use of our website and technical data which we collect (including your IP address, the type of browser you are using and the version, the operating system you are using, details about the time zone and location settings on the device and other information we receive about your device) | For as long as necessary to enable you to use the website |
Details of special information that we collect and hold about you
Purpose | Legal Reason(s) for using the personal information |
---|---|
To enrol you as a customer | Legitimate Interests Reason (in order to offer you other goods, services and/or digital content which helps us to develop our business) |
To process your order, which includes taking payment from you, advising you of any updates in relation to your order or any enforcement action against you to recover payment |
Contract Reason (In order to complete our purchase from us) Legitimate Interests Reason (in order to recover money that you owe us) |
To manage our contract with you and to notify you of any changes | Contract Reason (To tell you about a way in which your contract with us may change) |
To comply with audit and accounting matters | Legal Obligation Reason (in order to maintain our accounting records to current required standards) |
For record keeping, [including in relation to any guarantees or warranties provided as part of the sale of goods, services and/or digital content | Contract Reason (To ensure we deliver the services we agreed to) |
To improve the goods, services, and/or digital content that we supply | Legitimate Interests Reason (in order to improve the goods, services, and/or digital content for future customers and to grow our business) |
To recommend and send communications to you about goods, services, and/or digital content that you may be interested in. More details about marketing are set out in section 11 below | Legitimate Interests Reason (in order to grow our business |
To ensure the smooth running and correct operation of our website | Legitimate Interests Reason (to ensure our website runs correctly) |
To understand how customers and visitors to our website use the website and interact with it via data analysis | Legitimate Interests Reason (to improve and grow our business, including our website, and to understand our customer’s needs, desires and requirements) |
Our website address is: https://hhct.org.uk
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.
Harlow Health Centres Trust
Latton Bush Centre
Southern Way
Harlow, Essex, CM18 7BL
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