The Trust provides a facilites management service to all its centres and there is a twenty four hour call service. The Trust ensures that contracts are set for items such as lift maintenance/fire alarm servicing and testing/ grounds maintenance/heating & hot water servicing. Electrical testing and any other statuatory testing is also undertaken by the Trust.

If the tenant discovers a maintenance problem or is having difficulty then it only requires a call to the Trust and the tenant need take no further action. Outside normal office hours there is a procedue in place which enables repairs/problems/etc. to be dealt with by a nominated contractor. This cover is given 24 hours a day 365 days a year.